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OUR POLICIES
PLEASE READ BEFORE BOOKING SERVICES
BOOKING POLICY
ARRIVE TO YOUR APPOINTMENT ON TIME.
A NON-REFUNDABLE DEPOSIT OF $35 IS REQUIRED WHEN BOOKING. THIS DEPOSIT GOES TOWARDS THE TOTAL COST OF YOUR SERVICE,
ONCE PAYMENT IS RECEIVED, AN AUTOMATED EMAIL/TEXT WILL BE SENT WITH MORE DETAILS REGARDING YOUR APPOINTMENT.
THE REMAINING BALANCE WILL BE ACCEPTED AT YOUR APPOINTMENT THROUGH THE FOLLOWING FORMS PAYMENT:
CASH, ZELLE, VENMO & CASHAPP
PLEASE COME TO YOUR APPOINTMENT MAKEUP FREE! (EYESHADOW, LASHES, EYELINER ETC.)
A $10 LASH BATH WILL BE REQUIRED IF I HAVE TO REMOVE YOUR MAKEUP. ALSO NO GUM OR EXCESSIVE TALKING ON THE PHONE DURING YOUR APPOINTMENT.
NO EXTRA PEOPLE ARE ALLOWED TO ATTEND YOUR APPOINTMENT.
LATE POLICY
IF YOU ARE RUNNING LATE TO YOUR APPOINTMENT PLEASE LET ME KNOW IN ADVANCE.
IF YOU ARE MORE THAN 10 MINUTES LATE THERE WILL BE A $15 FEE. I WILL ALSO TRY MY BEST TO ACCOMODATE YOU AT THE TIME YOU ARRIVE. HOWEVER, IF I AM UNABLE TO YOUR APPOINTMENT WILL RESULT IN A CANCELLATION.
ANYTHING PAST 20 MINUTES WILL RESULT IN A CANCELLATION.
CANCELLATION POLICY
IN THE EVENT OF CANCELLATION ASK THAT YOU PLEASE DO SO AT LEAST 48 HOURS IN ADVANCE. FAILURE TO CANCEL AT LEAST 48 HOURS
PRIOR TO YOUR APPOINTMENT TIME WILL RESULT IN APPOINTMENT CANCELLATION.
SAME DAY CANCELLATIONS AND NO SHOWS WILL BE CHARGED 50% OF THEIR APPOINTMENT COST. PLEASE NOTE THAT THIS CANCELLATION FEE CANNOT BE USED TOWARDS ANY FUTURE APPOINTMENTS.
FILL-IN POLICY
ALL FILL-IN APPOINTMENTS MUST BE DONE WITHIN 23 DAYS OR LESS TO STILL BE CONSIDERED A FILL-IN. ANYTHING OUTSIDE OF THE 23 DAYS OF YOUR INITIAL SERVICE DATE WILL BE CHARGED FOR A FULL SET. NOTE: IF YOU PLAN ON KEEPING UP WITH YOUR LASHES, PLEASE BOOK YOUR NEXT FILL RIGHT AFTER YOUR LASH APPOINTMENT. I CAN'T GUARANTEE THERE WILL BE AVAILABILITY IF YOU DON'T.
AFTER HOUR POLICY
IF YOU DON'T SEE AN APPOINTMENT TIME THAT FITS YOUR SCHEDULE, CONVENIENCE APPOINTMENTS ARE AVAILABLE BEFORE OR AFTER MY NORMAL HOURS. ADDITIONAL RATES FOR THESE APPOINTMENTS BEGIN AT $25 AND CAN VARY UP TO $50 DEPENDING ON THE SERVICE. FRIDAYS AND SUNDAYS ARE $50 FLAT. NO DISCOUNTS CAN BE USED WITH THESE APPOINTMENTS. PLEASE TEXT OR DM FOR THIS INQUIRY.
ALL DEPOSITS ARE NON-REFUNDABLE.
NO REFUND POLICY!
FOR QUESTIONS/ CONCERNS PLEASE TEXT/ CALL 629-333-4140 (NOTE: PLEASE ALLOW A FULL 24HRS FOR A RESPONSE).
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